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Sardine AI Outage History

Every past Sardine AI outage tracked by IsDown, with detection times, duration, and resolution details.

There were 74 Sardine AI outages since August 2021. The 29 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major March 4, 2026

March 2026: Elevated API latency

Detected Mar 4, 2026 5:09 PM EST · Resolved Mar 4, 2026 5:41 PM EST · Duration 32 minutes

Sardine AI experienced elevated API latency affecting their Customer APIs for 32 minutes. The team quickly identified the issue and implemented a fix, then monitored the results to ensure resolution. The incident was classified as major and has been resolved.

Major March 2, 2026

March 2026: Issue with displaying some sessions on the Dashboard

Detected Mar 2, 2026 1:25 PM EST · Resolved Mar 2, 2026 2:15 PM EST · Duration about 1 hour

Sardine AI experienced a major incident where some sessions were not displaying properly on the Dashboard. The issue affected the Dashboard component for 50 minutes, preventing users from viewing certain session data. The problem was identified and resolved with a fix implementation.