Outage in Scalepoint
Many users are unable to be edited within Scalepoint ID
Resolved Minor
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Outage Details
Components affected
Scalepoint User & Access Management Scalepoint Access Management & System Settings Scalepoint Access Management & System Settings Scalepoint Access Management & System SettingsLatest Updates ( sorted recent to last )
Users with admin access to Scalepoint ID, are once again able to make edits groups for other users after fix has been implemented.
We apologiees for any inconvenience this may have brought.
We are still woking on implementing a fix.
The issue has been identified and a fix is being implemented.
What does this mean?
Many users, with tenants not using a federated solution through Scalepoint ID, are unable to be edited within Scalepoint ID. This means that changes to user access are unable to be applied, in case of changes.
It does not affected users ability to access systems where access has already been applied.
It does not affected external service partners.
We will provide an update to this specific issue as soon as we have additional information/the issue has been resolved.
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