Outage in Scalepoint

Disruption of service - eVoucher

Resolved Major
September 11, 2025 - Started 2 months ago - Lasted about 17 hours
Official incident page

Incident Report

Some of our users are currently experiencing issues using eVouchers. The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
Components affected
Scalepoint eVoucher

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 09/12/2025 06:02AM

This incident has been resolved.

MONITORING 2 months ago - at 09/11/2025 01:53PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 09/11/2025 01:10PM

Some of our users are currently experiencing issues using eVouchers.

The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.

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