Scalepoint experienced a major service disruption affecting user access to ClaimShop and CORE & HUB Services, with the entire system impacted. The incident lasted 1.3 hours before being resolved, with the team monitoring the situation to ensure stability after implementing the fix.
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This incident har been resolved.
Issue has been resolved. We are monitoring situation.
Some of our users are currently experiencing issues with access to ClaimShop and CORE & HUB Services.
The issue is being investigated with the highest priority, and we will provide an update as soon as we have additional information to provide and/or the issue has been resolved.
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