Outage in Scratchpay

Intermediate issues accessing log-in page for account.scratchpay.com

Resolved Major
December 18, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating a reported issue of certain browsers not being able to show the log in page for account.scratchpay.com. You may still log-in through the Google or Apple Scratch App to make a payment, or call 855-727-2395. You may also email us at support@scratchpay.com as well.
Components affected
Scratchpay account.scratchpay.com
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/18/2023 10:40PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 12/18/2023 10:04PM

We are currently investigating a reported issue of certain browsers not being able to show the log in page for account.scratchpay.com. You may still log-in through the Google or Apple Scratch App to make a payment, or call 855-727-2395. You may also email us at support@scratchpay.com as well.

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