Outage in Screencastify

Intermittent Load Times and/or Error Messages

Resolved Minor
April 24, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Some users may experience long load times and/or receive error messages. Our team is urgently investigating the root cause. We will provide an update once we have more information to share. Note: Refreshing the page might help.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/24/2023 07:55PM

We monitored the implemented fix, and all issues are now resolved. We apologize for the impact this issue may have caused you! If you are still experiencing issues, please contact our Support squad at support@screencastify.com.

MONITORING over 2 years ago - at 04/24/2023 06:32PM

We were able to identify the root cause and a fix has been implemented. We will monitor for the next hour to confirm full stability.

INVESTIGATING over 2 years ago - at 04/24/2023 06:05PM

Some users may experience long load times and/or receive error messages. Our team is urgently investigating the root cause. We will provide an update once we have more information to share.

Note: Refreshing the page might help.

Latest Screencastify outages

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Some paid subscriptions are seeing the free version of Screencastify - over 1 year ago
Video Playback Errors on Watch Page - almost 2 years ago
Service Disruption - almost 2 years ago

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