Outage in Searchspring
Personalization Issue
Resolved Minor
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Outage Details
Components affected
Searchspring Product Recommendation WidgetsLatest Updates ( sorted recent to last )
We are continuing to explore options to resolve this issue.
We have identified the issue with SSL and are working to address the issue.
We've seen occasional successful product recommendations loading but they are not consistent. Our team is continuing the investigation and will provide updates.
We are continuing to investigate this issue and will continue to provide every 15 - 20 minutes.
Recommendations are receiving an error on the server that appears to be an issue with an SSL connection. We are continuing to investigate and will provide updates.
We are currently investigating an issue impacting personalized recommendations. We will continue to provide updates.
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