Outage in SecureCo

Inbound / Toll Free - Call Degradation / Failures - Friday 20 January 2025

Resolved Minor
January 17, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

An issue relating Inbound / Toll Free - Call Degradation / Failures with upstream carrier from around 2:30 today was reported. Engineers have investigated with carrier who have advised issue is now resolved.
Components affected
SecureCo Australia SecureCo New Zealand
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/17/2025 05:20AM

This incident has been resolved.

MONITORING 3 months ago - at 01/17/2025 04:41AM

Upstream carrier has confirmed issue resolved. SecureCo Engineers are montoring further and updates will be provided directly via the raised ServiceDesk cases.

IDENTIFIED 3 months ago - at 01/17/2025 04:38AM

An issue relating Inbound / Toll Free - Call Degradation / Failures with upstream carrier from around 2:30 today was reported. Engineers have investigated with carrier who have advised issue is now resolved.

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