Outage in SecureCo
Inbound / Toll Free - Call Degradation / Failures - Friday 20 January 2025
Resolved MinorIncident Report
An issue relating Inbound / Toll Free - Call Degradation / Failures with upstream carrier from around 2:30 today was reported. Engineers have investigated with carrier who have advised issue is now resolved.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 01/17/2025 05:20AM
This incident has been resolved.
MONITORING
about 1 year ago - at 01/17/2025 04:41AM
Upstream carrier has confirmed issue resolved. SecureCo Engineers are montoring further and updates will be provided directly via the raised ServiceDesk cases.
IDENTIFIED
about 1 year ago - at 01/17/2025 04:38AM
An issue relating Inbound / Toll Free - Call Degradation / Failures with upstream carrier from around 2:30 today was reported. Engineers have investigated with carrier who have advised issue is now resolved.
Latest SecureCo outages
Call failures in AU1 Region - 2 months ago
Payment IVR issues - 4 months ago
Payment IVR intermittent transaction failure Alerts - 4 months ago
Issue with Inbound and Outbound calls in AU region - 4 months ago
Payments API availability - 5 months ago
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