Outage in SecureCo
Payment Services Issues - 07 April 2025
Resolved MajorIncident Report
We are are currently investigating issues relating to our payment services.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 04/06/2025 11:09PM
This incident has been resolved.
IDENTIFIED
6 months ago - at 04/06/2025 10:33PM
The team have identified the cause of the issue and are currently remediating. Payment services should resume shortly.
INVESTIGATING
6 months ago - at 04/06/2025 10:18PM
We are are currently investigating issues relating to our payment services.
Latest SecureCo outages
Payment IVR intermittent transaction failure Alerts - 40 minutes ago
Issue with Inbound and Outbound calls in AU region - 13 days ago
Payments API availability - 17 days ago
Calls not connecting correctly in AU and NZ - about 1 month ago
Call quality issues for Payments services in Australia - about 1 month ago
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