Outage in SendGrid

Database Interruption

Resolved Major
September 26, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

On September 26th at 7:12 A.M. (PST) Our engineers have identified the issue causing partial mail delivery interruptions. Currently, several API’s including mailsettings and mail delivery have been affected, users may experience intermittent issues with mail acceptance. We will provide another update in hour or as soon as more information becomes available.
Components affected
SendGrid API v3 SendGrid Marketing Campaigns SendGrid API SendGrid Parse API SendGrid API v2
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/26/2024 03:51PM

This incident has been resolved.

MONITORING about 2 months ago - at 09/26/2024 03:14PM

A fix has been implemented and engineering is currently monitoring issue

IDENTIFIED about 2 months ago - at 09/26/2024 02:46PM

On September 26th at 7:12 A.M. (PST) Our engineers have identified the issue causing partial mail delivery interruptions. Currently, several API’s including mailsettings and mail delivery have been affected, users may experience intermittent issues with mail acceptance. We will provide another update in hour or as soon as more information becomes available.

Latest SendGrid outages

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Email activity events are delayed - 8 days ago
Intermittent timeouts when trying to login to the SendGrid console - 10 days ago

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