Outage in SendGrid

Email activity events are delayed

Resolved Minor
November 06, 2024 - Started 15 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Starting around 11:46 am PT, our engineers started investigating an issue that involved some delays over the Email Activity Events. This does not affect mail send. We provide another update within the next 1 hour, or as soon as more updates become available.
Components affected
SendGrid Email Activity
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 11/06/2024 11:55PM

Our engineers have monitored the fix and confirmed the issue with Email Activity Events has been resolved. All services are now operating normally at this time.

MONITORING 15 days ago - at 11/06/2024 11:43PM

Our engineers have implemented a fix and are monitoring system performance before declaring a resolution.We will provide another update in an hour or as soon as more information becomes available.

IDENTIFIED 15 days ago - at 11/06/2024 10:47PM

Our engineers have identified the issue and are working toward a fix. We will provide another update as soon as more information becomes available.

INVESTIGATING 15 days ago - at 11/06/2024 10:12PM

Our engineers are still investigating the root cause of the delays with the Email Activity Events. We will provide another update in an hour, or as soon as more information becomes available.

INVESTIGATING 15 days ago - at 11/06/2024 08:57PM

Starting around 11:46 am PT, our engineers started investigating an issue that involved some delays over the Email Activity Events. This does not affect mail send. We provide another update within the next 1 hour, or as soon as more updates become available.

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