Outage in SendGrid

Intermittent 5xx response code for some endpoints

Resolved Major
November 14, 2024 - Started 7 days ago - Lasted about 2 hours
Official incident page

Need to monitor SendGrid outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including SendGrid, and never miss an outage again.
Start Free Trial

Outage Details

Starting around 7:00 AM PT yesterday, our engineers have identified an increase in 5xx errors for some endpoints. Mail send is not affected. Our engineers are fully aware and actively investigating this issue. We'll be providing more details and updates within an hour as soon as they become available.
Components affected
SendGrid API
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 11/14/2024 06:27PM

Our engineers have monitored the fix and confirmed the issue with intermittent 5xx errors for some API endpoints has been resolved. All services are now operating normally at this time.

MONITORING 7 days ago - at 11/14/2024 05:25PM

Our engineers have identified and implemented a fix and are monitoring system performance. Users may continue to experience intermittent 5xx errors for some endpoints. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 7 days ago - at 11/14/2024 04:58PM

Our engineers are still actively investigating this issue to provide the best next course of action. We will provide more updates as soon as they become available.

INVESTIGATING 7 days ago - at 11/14/2024 04:06PM

Starting around 7:00 AM PT yesterday, our engineers have identified an increase in 5xx errors for some endpoints. Mail send is not affected. Our engineers are fully aware and actively investigating this issue. We'll be providing more details and updates within an hour as soon as they become available.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3273 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime