Issues with Sending Emails

Our engineers have monitored the fix and confirmed the issue with sending emails has been resolved. All services are now operating normally at this time.

Our engineers are still continuing to monitor system performance. We will provide a new update in two hours, or as soon as more information becomes available.

Our engineers are continuing to monitor system performance to ensure stability and optimal operation. We will provide a new update in two hours, or as soon as more information becomes available.

Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.

Our engineers have mitigated the issues affecting email sending and have also re-enabled our Bounce Suppressions list. Email traffic is now working 100% with all checks. We will provide another update in 30 minutes, or sooner if additional information becomes available on a full recovery.

We have identified the issue affecting email sending and are actively working on a resolution. As a temporary measure, we have bypassed the Bounce Suppressions list, this would mean emails are being sent to addresses that would normally be suppressed. This step was taken to help ensure that emails continue to be sent. Please note that while emails are currently being delivered, the bounce suppression list is not being checked. We will provide another update in 1 hour, or sooner as more information becomes available.

Our engineers have identified the issues affecting email sending. To maximize deliverability, we have temporarily bypassed checking our Bounce Suppressions list. Please note that email addresses currently on the Bounce Suppressions list will not be checked and mail to those addresses will be sent. This measure is intended to help ensure as much expected mail as possible can be delivered. We will provide another update in 30 minutes, or sooner if additional information becomes available.

Our engineers have identified the issues affecting email sending. To maximize deliverability, we have temporarily bypassed our Bounce Suppressions list. Please note that email addresses currently on the Bounce Suppressions list will not be skipped and mail to those addresses will not be sent. This measure is intended to help ensure as much expected mail as possible can be delivered. We will provide another update in 30 minutes, or sooner if additional information becomes available.

We are continuing to investigate an issue affecting email sending. At this time, emails are being accepted and queued for delivery, but may be delayed. We'll provide another update in 30 minutes or as soon as more information is available. We appreciate your patience as we work to resolve this incident.

Starting around 1:55pm PST today, our engineers began investigating an issue with emails being sent. Users may experience issues sending emails at this time. We will provide another update in 30 min or as soon as more information becomes available.