Outage in SendGrid
Template render failure
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
Our engineers have monitored the fix and confirmed the issue with Template render failures has been resolved. All services are operating normally at this time.
Our engineers have implemented a fix and are monitoring the performance. We will provide another update in an hour or as soon as more information becomes available.
We are continuing to investigate this issue.
Starting around 2:30 AM on 25th April, our engineers began investigating an issue with email templates failing with 'Template render failure' message. Customer may experience emails getting dropped. This does impact mail send. We will provide another update in an hour or as soon as more information becomes available.
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