Outage in SendGrid
API Keys Revert to "Restricted Access"
Resolved MinorIncident Report
Starting around 6:00pm Pacific Time on Thursday, June 5th, our engineers began investigating an issue with API Keys reverting to "Restricted Access". Users may experience issues with updating API key permissions in the UI. This does not impact mail send. We will provide another update in one hour or as soon as more information becomes available.
Components affected
SendGrid WebsiteTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/06/2025 02:39PM
Our engineers have monitored the fix and confirmed the issue with API Keys reverting to "Restricted Access" has been resolved. All services are now operating normally at this time.
MONITORING
11 months ago - at 06/06/2025 04:42AM
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
IDENTIFIED
11 months ago - at 06/06/2025 03:44AM
Our engineers have identified the issue and are working toward a fix. We will provide another update in hour or as soon as more information becomes available.
INVESTIGATING
11 months ago - at 06/06/2025 03:04AM
Our engineers are still investigating the issue. We will provide another update in one hour or as soon as more information becomes available.
INVESTIGATING
11 months ago - at 06/06/2025 02:10AM
Our engineers are still investigating the issue. We will provide another update in one hour or as soon as more information becomes available.
INVESTIGATING
11 months ago - at 06/06/2025 01:14AM
Starting around 6:00pm Pacific Time on Thursday, June 5th, our engineers began investigating an issue with API Keys reverting to "Restricted Access". Users may experience issues with updating API key permissions in the UI. This does not impact mail send. We will provide another update in one hour or as soon as more information becomes available.
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