Outage in SendGrid
Degraded Event Webhook and Geostatistics Performance
Resolved MinorIncident Report
Starting around 1:30pm PST on July 11th, our engineers began investigating an issue with Event Webhook and Geographic Statistics that had been identified on June 3rd. Customers may experience incorrect IP address and SG machine open data. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.
Components affected
SendGrid Event WebhookTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/11/2025 09:59PM
Our engineers have monitored the fix and confirmed the issue with Event Webhook and Geographic Statistics has been resolved.
MONITORING
10 months ago - at 07/11/2025 09:05PM
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
INVESTIGATING
10 months ago - at 07/11/2025 08:56PM
Starting around 1:30pm PST on July 11th, our engineers began investigating an issue with Event Webhook and Geographic Statistics that had been identified on June 3rd. Customers may experience incorrect IP address and SG machine open data. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.
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