Outage in SendGrid
Degraded SMTP sending Performance
Resolved MinorIncident Report
Starting around 8:18 AM (PST) on 07/14, our engineers began investigating an issue with Email SMTP Service. Some customers may experience issue when sending emails seeing the following error message: "too many recipients". This issue only impacts SMTP mail send. We will provide another update in an hour or as soon as more information becomes available.
Components affected
SendGrid SMTPTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/14/2025 05:48PM
Our engineers have monitored the fix and confirmed the issue with SMTP degraded performance has been resolved. All services are now operating normally at this time.
IDENTIFIED
10 months ago - at 07/14/2025 04:32PM
Our engineers have identified the issue and are working toward a fix. We will provide another update in hour or as soon as more information becomes available.
INVESTIGATING
10 months ago - at 07/14/2025 03:34PM
Starting around 8:18 AM (PST) on 07/14, our engineers began investigating an issue with Email SMTP Service. Some customers may experience issue when sending emails seeing the following error message: "too many recipients". This issue only impacts SMTP mail send. We will provide another update in an hour or as soon as more information becomes available.
Latest SendGrid outages
EU located subusers unable to send emails - 10 days ago
Customers unable to raise support tickets - 10 days ago
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