Outage in SendGrid
Event Webhook and Inbound Parse events stopped posting events if configured with OAUTH
Resolved MinorIncident Report
Starting around 2:30pm PT on 7/16/2025, our engineers began investigating an issue with Event Webhook and Inbound Parse events where Oauth is enabled. This does not impact Mail Send. We will provide an update in 30 min or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/17/2025 06:55PM
Our engineers have monitored the fix and confirmed the issue with the Event Webhook and Inbound Parse events stopped posting events if configured with OAUTH has been resolved. All services are now operating normally at this time.
MONITORING
9 months ago - at 07/17/2025 04:02PM
Our engineers have implemented a fix and are still monitoring system performance. We will provide another update in six hours or as soon as more information becomes available.
MONITORING
9 months ago - at 07/17/2025 05:46AM
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in two hours or as soon as more information becomes available.
MONITORING
9 months ago - at 07/17/2025 03:34AM
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in two hours or as soon as more information becomes available.
MONITORING
9 months ago - at 07/17/2025 12:46AM
Our engineers have implemented a fix and are monitoring system performance. Impacted users can expect an official communications with more details and information. We will provide another update in two hours or as soon as more information becomes available.
MONITORING
9 months ago - at 07/16/2025 11:32PM
Our engineers have implemented a fix and are monitoring system performance. For users that have disabled Oauth, please re-enable this setting. We will provide another update in an hour or as soon as more information becomes available.
IDENTIFIED
9 months ago - at 07/16/2025 11:24PM
Our engineers are continuing to work toward a resolution. We are working on restoring service at this time. This does not impact Mail Send. We will provide another update in one hour or as soon as more information becomes available.
IDENTIFIED
9 months ago - at 07/16/2025 11:21PM
We are continuing to work on fix for this issue. We will provide another update in 30 min or as soon as more information becomes available.
IDENTIFIED
9 months ago - at 07/16/2025 10:22PM
Our engineers have identified the issue and are working toward a fix. We are working on restoring service at this time. We will provide another update in 30 min or as soon as more information becomes available.
INVESTIGATING
9 months ago - at 07/16/2025 10:07PM
Starting around 2:30pm PT on 7/16/2025, our engineers began investigating an issue with Event Webhook and Inbound Parse events where Oauth is enabled. This does not impact Mail Send. We will provide an update in 30 min or as soon as more information becomes available.
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