Outage in SendGrid

Legacy Marketing campaign menu unavaliable

Resolved Major
July 31, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Starting around 8 PM PST on 31-07-2025, our engineers began investigating an issue with Legacy MC feature. Customer may not be able to access the Legacy MC menu. We will provide another update in an hour or as soon as more information becomes available
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 08/01/2025 04:16AM

Our engineers have monitored the fix and confirmed the issue has been resolved. All services are now operating normally at this time.

MONITORING 3 days ago - at 08/01/2025 03:46AM

Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 08/01/2025 03:35AM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 08/01/2025 03:25AM

Starting around 8 PM PST on 31-07-2025, our engineers began investigating an issue with Legacy MC feature. Customer may not be able to access the Legacy MC menu. We will provide another update in an hour or as soon as more information becomes available

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