Outage in SendGrid

Login Errors When Accessing SendGrid.com

Resolved Minor

August 06, 2025 - Started 9 months ago - Lasted about 2 hours
Official incident page

Incident Report

Starting at approximately 11:30 PM PST today, our engineers began investigating reports of login errors at sendgrid.com. Users may encounter errors or encounter issues with logging in at this time. Please note that this issue does not impact mail sending. We are actively working to resolve the problem and will provide an update in 30 minutes or as soon as more information is available. Thank you for your patience.

Components affected

SendGrid Website

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 08/06/2025 08:06PM

Our engineers have monitored the fix and confirmed the issue with logins at SendGrid.com has been resolved. All services are now operating normally at this time.

MONITORING 9 months ago - at 08/06/2025 07:38PM

Our engineers have identified the issue and deployed a fix. We are continuing to monitor for any ongoing issues. We will provide another update in 30 min or as soon as more information becomes available.

INVESTIGATING 9 months ago - at 08/06/2025 07:31PM

Starting at approximately 11:30 PM PST today, our engineers began investigating reports of login errors at sendgrid.com. Users may encounter errors or encounter issues with logging in at this time. Please note that this issue does not impact mail sending.

We are actively working to resolve the problem and will provide an update in 30 minutes or as soon as more information is available. Thank you for your patience.

Latest SendGrid outages

Design Editor Template Not Allowing Movement of Modules - 3 days ago

Contact uploads being delayed - TNE Marketing Campaigns - 9 days ago

EU located subusers unable to send emails - 10 days ago

Customers unable to raise support tickets - 10 days ago

Legacy Marketing Campaigns not loading for some customers - 17 days ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook