Outage in SendGrid
Marketing Campaigns Stats Issue
Minor
October 22, 2025 - Started about 8 hours ago
Official incident page
Official incident page
Incident Report
Starting around 1:30 pm PDT on October 22, our engineers began investigating an issue with Marketing Campaign statistics. Users may experience delayed stats and potential duplicate events. Legacy Marketing Campaigns is not impacted.
This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
MONITORING
about 6 hours ago - at 10/22/2025 11:45PM
Engineers are continuing to monitor system performance. We will provide another update in 2 hours or as soon as more information becomes available.
MONITORING
about 7 hours ago - at 10/22/2025 09:56PM
This incident was due to an outage with a third-party provider, which has been resolved. Marketing Campaigns stats are now caught up and up-to-date. Engineers will continue to monitor system performance. We will provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 8 hours ago - at 10/22/2025 09:31PM
Starting around 1:30 pm PDT on October 22, our engineers began investigating an issue with Marketing Campaign statistics. Users may experience delayed stats and potential duplicate events. Legacy Marketing Campaigns is not impacted.
This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.
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