Minor Delays in Mail Send

Our engineers have monitored the fix and confirmed that the issue causing minimal intermittent mail-send delays has been fully resolved. All services are now operating normally at this time.

All latencies remain normal. Our engineers are continuing to monitor system performance to ensure latencies remain normal and will continue to monitor overnight. We will provide another update on Friday 11/21/2025 or as soon as more information becomes available.

Our engineers have implemented a fix and are monitoring system performance. All latencies are back to normal. We will provide another update in 1 hour or as soon as more information becomes available.

Our engineering team is continuing to investigate this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Starting around 5:48AM PST on 11/20/2025, our engineers began investigating minimal, intermittent delays in API mail sending. Engineering is engaged and has redistributed traffic. Customers may see a brief ~50 ms increase in latency. The team is actively troubleshooting to ensure the delays do not persist. We will provide another update in 1 hour or as soon as more information becomes available.