Outage in SendGrid

Stats Delays Due to Increased Latency and Timeouts

Resolved Minor
December 04, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

Between 01:32 to 02:12 AM UTC increased latency and timeouts were observed which resulted in delays across the Stats service, including global stats, advanced stats, and category stats. All latencies have returned to normal. We will provide another update in one hour or sooner if additional information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 12/04/2025 05:23AM

Our engineers have monitored the fix and confirmed that the delays across the Stats service have been resolved. All services are now operating normally.

MONITORING 1 day ago - at 12/04/2025 04:31AM

Between 01:32 to 02:12 AM UTC increased latency and timeouts were observed which resulted in delays across the Stats service, including global stats, advanced stats, and category stats. All latencies have returned to normal. We will provide another update in one hour or sooner if additional information becomes available.

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