Outage in SendGrid
Email Sending Delays
Resolved MajorIncident Report
Summary AI Generated
SendGrid experienced a major service incident lasting 2.7 hours where users encountered high latency, timeouts, and 5xx errors when sending emails through both the API and UI interface. The issue affected API v3, SMTP, and API v2 components, causing significant delays in email delivery. Engineers identified and implemented a fix, with all services returning to normal operation after monitoring confirmed the resolution.
Starting around 12:00 AM PDT on June 14, 2026, our engineers began investigating an issue with our core API and platform services. Users may experience high latency, timeouts, and 5xx errors with sending email through the API and the UI. We will provide another update in 30 minutes or as soon as more information becomes available.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 06/14/2026 07:23PM
Our engineers have monitored the fix and confirmed the issue with high latency and 5xx errors has been resolved. All services are now operating normally at this time.
MONITORING
3 days ago - at 06/14/2026 06:11PM
Our engineers have implemented a fix and are monitoring system performance. We will continue to observe the platform for the next hour to ensure full stability, and will mark this incident as resolved if no further issues are seen. We will provide another update in 1 hour or as soon as more information becomes available.
IDENTIFIED
3 days ago - at 06/14/2026 05:34PM
Our engineers have identified the issue and are working toward a fix. Mitigation efforts are underway to resolve the intermittent errors and delays. We will provide another update in 30 minutes or as soon as more information becomes available.
INVESTIGATING
3 days ago - at 06/14/2026 05:20PM
Engineers are still investigating issues causing email sending delays. We will provide a status update in 30 minutes or as soon as more information becomes available.
INVESTIGATING
3 days ago - at 06/14/2026 04:45PM
Starting around 12:00 AM PDT on June 14, 2026, our engineers began investigating an issue with our core API and platform services. Users may experience high latency, timeouts, and 5xx errors with sending email through the API and the UI. We will provide another update in 30 minutes or as soon as more information becomes available.
Latest SendGrid outages
Elevated Email deferrals - 7 days ago
Retroactive Incident - Elevated Latency on Mailsend API - 19 days ago
SenderAuth and Whitelabel domain errors - 26 days ago
Sender Engagement Quality (SEQ) API Endpoint Degraded - about 1 month ago
Intermittent long latency on mail send API - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
