Outage in SendGrid
Contact Upload Delays in New Marketing Campaigns
Resolved MinorIncident Report
Summary AI Generated
On July 11, 2026, SendGrid experienced a ~2.3-hour incident affecting contact uploads in New Marketing Campaigns, where users saw delays in newly uploaded contact lists appearing or updating in the dashboard. The issue was limited to a subset of infrastructure and did not affect all users, Legacy Marketing Campaigns, or mail sending. Engineers identified and deployed a fix, confirming full resolution by 1:35 PM PDT.
Starting around 9:50 AM PDT on July 11, 2026, our engineers began investigating an issue with New Marketing Campaigns Contact Uploads. Users may experience delays in their newly uploaded contact lists appearing or updating in the dashboard. This issue is isolated to a specific subset of our infrastructure, so it does not affect all users. Legacy Marketing Campaigns features remain entirely unaffected. This does not impact mail send. We will provide another update in 60 minutes or as soon as more information becomes available.
Components affected
SendGrid Marketing CampaignsTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 07/11/2026 08:35PM
Our engineers have monitored the fix and confirmed the issue with has been resolved. All services are now operating normally at this time.
MONITORING
6 days ago - at 07/11/2026 08:07PM
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
IDENTIFIED
6 days ago - at 07/11/2026 07:23PM
Our engineers have identified the issue and are working toward a fix. We will provide another update in hour or as soon as more information becomes available.
INVESTIGATING
6 days ago - at 07/11/2026 06:19PM
Starting around 9:50 AM PDT on July 11, 2026, our engineers began investigating an issue with New Marketing Campaigns Contact Uploads. Users may experience delays in their newly uploaded contact lists appearing or updating in the dashboard. This issue is isolated to a specific subset of our infrastructure, so it does not affect all users. Legacy Marketing Campaigns features remain entirely unaffected. This does not impact mail send. We will provide another update in 60 minutes or as soon as more information becomes available.
Latest SendGrid outages
Delayed Processing for SendGrid Account Actions - 2 days ago
Microsoft Feedback Loop (Spam Reports) Processing Delays - 18 days ago
EU Regionalized Email Links Down - 23 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
