Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in SendGrid

Delayed Processing for SendGrid Account Actions

Resolved Minor
July 15, 2026 - Started 3 days ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

On July 15, 2026, SendGrid experienced a 24-hour incident where account management actions, including password resets, were significantly delayed. Email delivery was not affected during this time. Engineers implemented a fix on the evening of July 15 and confirmed full resolution by 11:15 AM PDT on July 16.

Starting around 10:09 AM PDT on July 15, 2026, our engineers began investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 07/16/2026 06:15PM

Our engineers have monitored the fix and confirmed the issue with delay with account actions has been resolved. All services are now operating normally at this time.

MONITORING 3 days ago - at 07/16/2026 03:12AM

Our engineers have implemented a fix and are monitoring system performance.  We will provide another update as soon as more information becomes available.

INVESTIGATING 3 days ago - at 07/16/2026 01:58AM

Our engineers are still investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 07/15/2026 11:25PM

Our engineers are still investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 07/15/2026 10:30PM

Our engineers are still investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 07/15/2026 09:02PM

Our engineers are still investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 07/15/2026 07:33PM

Our engineers are still investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 3 days ago - at 07/15/2026 06:11PM

Starting around 10:09 AM PDT on July 15, 2026, our engineers began investigating an issue with account actions. Users may experience delays with account management tasks, such as password resets. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook