Outage in SendGrid
AWS us-west-2 DNS Health Checks Fired
Minor
July 24, 2026 - Started about 4 hours ago
Official incident page
Official incident page
Incident Report
Starting around 4:09 am PST on Jul/24, our engineers began investigating an issue related to low success rates in the us-west-2 region. Customer shouldn't experience impact. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.
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Latest Updates ( sorted recent to last )
MONITORING
about 3 hours ago - at 07/24/2026 12:09PM
At 4:21 PST our engineers have isolated the degraded region and removed it from load balancing and are now mitigated and observing. We will provide another update in an hour or as soon as more information becomes available.
INVESTIGATING
about 4 hours ago - at 07/24/2026 12:06PM
Starting around 4:09 am PST on Jul/24, our engineers began investigating an issue related to low success rates in the us-west-2 region. Customer shouldn't experience impact. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.
Latest SendGrid outages
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