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Outage in SendGrid

Marketing Campaign Data Delayed

Resolved Minor
June 22, 2026 - Started 25 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Starting around 1:10 PM PST on June 22nd, SendGrid's Marketing Campaigns platform experienced delays affecting data imports, exports, deletions, events, and stats, while mail send remained unaffected. Engineers identified the issue, implemented a fix, and monitored processing queues as latency cleared. The incident was fully resolved within approximately 1.5 hours, with all services confirmed operating normally by 4:14 PM PST.

Starting around 1:10 PM PST on June 22nd, our engineers began investigating an issue with Marketing Campaigns related to data import, exports, and deletions. We are seeing delays in Marketing Campaigns Events and Stats. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.
Components affected
SendGrid Marketing Campaigns

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Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 06/22/2026 11:14PM

Our engineers have monitored the fix and confirmed the issue with Marketing Campaign data being delayed has been resolved. All services are now operating normally at this time.

MONITORING 25 days ago - at 06/22/2026 11:03PM

Our engineers have implemented a fix and are monitoring system performance. Some customers may continue to experience latency as processing queues are resolved. We'll continue to monitor and will provide another update in an hour or as soon as more information becomes available.

INVESTIGATING 25 days ago - at 06/22/2026 09:48PM

Starting around 1:10 PM PST on June 22nd, our engineers began investigating an issue with Marketing Campaigns related to data import, exports, and deletions. We are seeing delays in Marketing Campaigns Events and Stats. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.

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