Outage in SharpSpring

Problems with Mail Synchronization

Resolved Minor
May 09, 2022 - Started over 2 years ago - Lasted less than a minute
Official incident page

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Outage Details

We are aware of a problem with SharpSpring's MailSync feature for customers who authenticated to Office 365/Outlook using the "Sign in with Microsoft" option. Currently, mail synchronization is not working for these accounts. Our Engineers are investigating and hope to have this resolved soon.
Components affected
SharpSpring APIs and Integrations SharpSpring Reporting SharpSpring Application
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 05/09/2022 08:24PM

We are aware of a problem with SharpSpring's MailSync feature for customers who authenticated to Office 365/Outlook using the "Sign in with Microsoft" option. Currently, mail synchronization is not working for these accounts. Our Engineers are investigating and hope to have this resolved soon.

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