Outage in Shelf
AWS Outage in the US region
Resolved Minor
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Outage Details
Components affected
Shelf Emails Shelf Authentication Shelf Search Shelf Insights & Analytics Shelf Content Publication Workflow Shelf Genesys PureCloud Integration Shelf Self-Service PortalsLatest Updates ( sorted recent to last )
We see positive signs of recovery, but occasional errors might still occur.
One of the underlying core AWS services is experiencing a severe outage. See https://health.aws.amazon.com/health/status.
Most of the Shelf functionality is impacted. Users experience intermittent errors.
The issue has been identified and a fix is being implemented.
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