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Shelf status. Is Shelf down right now?

Shelf status updated a few minutes ago

Is Shelf down?

Shelf is working normally

IsDown checked Shelf status on at , and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time Shelf status data from official sources and user reports.

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Monitoring since May 2021 · 75 incidents caught · 17 components tracked in real-time

Issues reported in the last 24 hours

Number of user-reported issues for Shelf over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Shelf Outage Map

See where Shelf users are reporting performance issues or even downtime. The map shows recent reports from around the world.

Shelf Outages Map

Looking to track Shelf & all your external dependencies downtime and outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
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Recent outage reports

See what users are saying about Shelf issues that impacted them and how they are affected by the outage.

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Downtime health for the last 90 days

In the last 90 days, Shelf had 2 incidents (1 major outage and 1 minor incident) with a median duration of 10 hours 26 minutes.

Total
2

Incidents

Critical
1

Major Outages

Warning
1

Minor Incidents

Duration
10 hour

Median Resolution

Latest incidents and outages history

IsDown has tracked 75 incidents since started monitoring Shelf status in May 2021. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Shelf outages and also issues that we're started by a spike in crowdsource reports.

about 5 hours
Self-Service Portal Homepage Cache Issue on some US/EU Portals
Nov 03, 2025 at 02:15 PM
about 16 hours
US region: Ongoing upstream provider degradation causing intermittent errors ...
Oct 20, 2025 at 02:16 PM
about 4 hours
Investigating: sign-in issues
Oct 20, 2025 at 06:48 AM
2 days
Search Timeouts
Oct 17, 2025 at 03:34 PM
about 4 hours
Service Availability Incident: Elevated 5xx Errors Across Regions
Sep 12, 2025 at 04:30 PM
30 minutes
Investigating: SSO login failures across regions
Sep 10, 2025 at 04:06 PM
about 9 hours
Degraded performance in Content service
Aug 22, 2025 at 09:27 AM
about 4 hours
Content Intelligence Service Degradation in US Region
Feb 25, 2025 at 05:20 PM
about 2 hours
Search Functionality Degradation Affecting Multiple Features
Oct 24, 2024 at 07:28 PM
about 5 hours
Chrome Update Causing UI Errors
Sep 19, 2024 at 08:08 AM
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Be the first to know when Shelf goes down

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free

Components / Services / Regions current status

Check the current status of the 3 components, services, or regions being monitored for Shelf.

Component Status
Shelf Integrations OK
Shelf Platform OK
Shelf Website & Blog OK

About Shelf Status Monitoring

IsDown has maintained continuous monitoring of Shelf, a Content Management solution, since May 2021. Our database contains 75 documented incidents from the past 5 years, giving us deep insight into Shelf's reliability patterns and typical resolution times. We parse Shelf's official status page across all 17 components and 3 groups, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.

When Shelf experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.

Engineering and operations teams rely on IsDown to monitor Shelf and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.

How IsDown monitors Shelf?

IsDown monitors Shelf health in almost real-time

Every few minutes we check the status page of Shelf (and 5,420+ other services) for issues. We collect the status and outage information across all 17 Shelf components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.

The moment an issue is detected in Shelf, IsDown sends an alert and updates your status page

Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from Shelf and other services, focusing only on those affecting your business.

One status page to monitor all your external dependencies

What you get when monitoring Shelf with IsDown

Track Shelf incidents and downtimes by severity

IsDown checks Shelf official status page for major/minor outages or downtimes. A major outage is when Shelf experiences a critical issue that severely affects one or more services/regions. A minor incident is when Shelf experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Shelf outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users report problems with Shelf

Shelf and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Shelf outages and downtimes

IsDown collects all information from the outages published in Shelf status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Shelf maintenance events

Shelf publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Shelf outages that impact your business

IsDown monitors Shelf and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Shelf but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Shelf and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.

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Monitor Shelf and all your external dependencies in real-time

Get notified immediately when there's an issue with Shelf or other services

Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from Shelf and other services.

Start Monitoring for Free
Get notified immediately when there's an issue with Shelf or other services

Send outage information from Shelf and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Shelf and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Shelf and other services to your tools

Share Shelf status in your status page

Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Shelf down?'

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Share Shelf status in your status page

Shelf Downdetector vs IsDown

Need similar to Downdetector Shelf alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Shelf outages, IsDown monitors Shelf's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Shelf status page monitoring with real-time incident details.
Monitor 5,420+ services including Shelf in a single dashboard.
Instant Shelf outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Shelf official status and user-reported issues.
Maintenance feed for Shelf
Granular alerts filtering by Shelf components and regions.
Start Monitoring Shelf with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is Shelf down today?

Shelf isn't down. You can check Shelf status and incident details on the top of the page. IsDown continuously monitors Shelf official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Shelf status?

Shelf is currently operational. You can check Shelf status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Shelf outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Shelf down today or just slow?

Currently there's no report of Shelf being slow. Check on the top of the page if there are any reported problems by other users.

How are Shelf outages detected?

IsDown monitors the Shelf official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Shelf having an outage right now?

Shelf last outage was on November 03, 2025 with the title "Self-Service Portal Homepage Cache Issue on some US/EU Portals"

How to check if Shelf is down?

Why use IsDown to monitor Shelf instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Shelf and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Shelf?

IsDown and DownDetector help users determine if Shelf is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Shelf's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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