Is Shelf Down? Check current status

Check if Shelf is down, official outages, user-reported issues, and outages map.

Current Shelf status

Shelf is working normally

Updated from Shelf official status page a few minutes ago

Shelf not working for you?

Shelf service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Shelf Outage Map

View Shelf Reports Map

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Shelf recent outages and downtime history

IsDown has tracked 74 incidents since started monitoring Shelf status in May 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Shelf outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
10:16 AM EDT
Major
US region: Ongoing upstream provider degradation causing intermittent errors across multiple serv...
We are currently investigating this issue.
about 16 hours
Oct 20, 2025
02:48 AM EDT
Major
Investigating: sign-in issues
We are investigating reports of sign‑in failures in our US region. The first errors began at appr...
about 4 hours
Oct 17, 2025
11:34 AM EDT
Minor
Search Timeouts
We are currently investigating this issue.
2 days
Sep 12, 2025
12:30 PM EDT
Major
Service Availability Incident: Elevated 5xx Errors Across Regions
Starting at 16:30 UTC, an infrastructure issue caused elevated 5xx errors for application and API...
about 4 hours
Sep 10, 2025
12:06 PM EDT
Major
Investigating: SSO login failures across regions
Starting at 14:38 UTC, we observed a spike in SSO authentication failures. Affected users may be ...
30 minutes
Aug 22, 2025
05:27 AM EDT
Major
Degraded performance in Content service
We're currently experiencing an issue with a third-party service provider that may impact some us...
about 9 hours
Feb 25, 2025
12:20 PM EST
Major
Content Intelligence Service Degradation in US Region
We are currently experiencing a disruption to our Content Intelligence service in the US region t...
about 4 hours
Oct 24, 2024
03:28 PM EDT
Major
Search Functionality Degradation Affecting Multiple Features
We are experiencing a service disruption affecting our search-related functionality across multip...
about 2 hours
Sep 19, 2024
04:08 AM EDT
Minor
Chrome Update Causing UI Errors
We are aware of an issue where a recent update to Google Chrome is causing errors within the user...
about 5 hours
May 07, 2024
08:00 AM EDT
Major
Gem Page Loading Issue
The issue has been identified and a fix is being implemented.
about 1 hour
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Looking to track Shelf outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Shelf status

See what users are saying about Shelf issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

Shelf components or services current status

Component Status
Shelf Integrations OK
Shelf Platform OK
Shelf Website & Blog OK
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Content management platform that supports content creation, editing, publication workflows, and user authentication, with features for search, analytics, notifications, and self-service portals.

Monitoring Shelf since May 2021

Tracking 17 Shelf services and regions

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7 incidents in 2025

How to monitor the status of Shelf and all your dependencies?

IsDown is a status page aggregator that monitors if Shelf and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Shelf, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Shelf?

IsDown monitors Shelf health in almost real-time

Every few minutes we go to the status page of Shelf (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Shelf's 17 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Shelf, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Shelf and other services.

One status page to monitor all your external dependencies

What you get when monitoring Shelf with IsDown

Track Shelf incidents and downtimes by severity

IsDown checks Shelf official status page for major/minor outages or downtimes. A major outage is when Shelf experiences a critical issue that severely affects one or more services/regions. A minor incident is when Shelf experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Shelf outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Shelf

Shelf and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Shelf outages and downtimes

IsDown collects all information from the outages published in Shelf status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Shelf maintenance events

Shelf publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Shelf outages that impact your business

IsDown monitors Shelf and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Shelf but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Shelf and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Shelf and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Shelf or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Shelf and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Shelf or other services

Send outage information from Shelf and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Shelf and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Shelf and other services to your tools

Share Shelf status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Shelf down?'

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Share Shelf status in your status page

Shelf Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Shelf outages, IsDown monitors Shelf's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Shelf status page monitoring with real-time incident details.
Monitor 4,522+ services including Shelf in a single dashboard.
Instant Shelf outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Shelf official status and user-reported issues.
Maintenance feed for Shelf
Granular alerts filtering by Shelf components and regions.
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Frequently Asked Questions

Is Shelf down today?

Shelf isn't down. You can check Shelf status and incident details on the top of the page. IsDown continuously monitors Shelf official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Shelf status?

Shelf is currently operational. You can check Shelf status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Shelf outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Shelf down today or just slow?

Currently there's no report of Shelf being slow. Check on the top of the page if there are any reported problems by other users.

How are Shelf outages detected?

IsDown monitors the Shelf official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Shelf having an outage right now?

Shelf last outage was on October 20, 2025 with the title "US region: Ongoing upstream provider degradation causing intermittent errors across multiple services"

How to check if Shelf is down?

Why use IsDown to monitor Shelf instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Shelf and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Shelf?

IsDown and DownDetector help users determine if Shelf is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Shelf's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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