Potential issue detected on Hosted Exchange services

Possible Exchange Environment IssueWe are currently investigating potential issues affecting the Exchange environment, including:OWA (Webmail): Some users may experience login difficulties.Outlook Connectivity: Possible connection problems.Autodiscover: May not be functioning properly.We’ve identified a potential solution and are actively working to resolve the issue. An update will be provided by tomorrow noon, or sooner if progress is confirmed. Thank you for your patience.

Update – Scheduled Maintenance TonightTo remediate this incident, we have scheduled maintenance tonight.Maintenance DetailsPurpose: Apply fixes to resolve the recent incidentImpact: Minimal service degradation may occur for a few seconds during resource balancing in our High-Availability configurationDetails: https://status.sherweb.com/incident/646000Expected Outcome: Improved stability and restoration of normal serviceWe appreciate your patience and understanding as we work to ensure optimal performance. Further updates will be provided upon completion.

Update – Positive Progress and Continued RolloutWe’ve received positive feedback from affected customers following the initial remediation steps. Based on these results, we will continue the rollout on the Canadian Hosted Exchange platform tonight.Details:Purpose: Complete remediation of the recent incidentImpact: Minimal service degradation may occur for a few seconds during resource balancing in our High-Availability configuration during the night remediation actionsExpected Completion: By tomorrow morningThank you for your patience and understanding as we work to restore full service stability. We will provide a final update once the maintenance is complete by tomorrow.