Outage in ShipEngine

Intermittent issues requesting FedEx labels and rates

Resolved Minor
November 08, 2023 - Started 7 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We have received widespread reports of issues getting both rates and labels for FedEx. The underlying cause of this issue is being investigated.
Components affected
ShipEngine FedEx US
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 11/08/2023 07:34PM

This incident has been resolved.

MONITORING 7 months ago - at 11/08/2023 04:28PM

Error rates have dropped and we are continuing to monitor for a complete resolution.

INVESTIGATING 7 months ago - at 11/08/2023 03:38PM

We have received widespread reports of issues getting both rates and labels for FedEx.
The underlying cause of this issue is being investigated.

Latest ShipEngine outages

Unable to create UPS labels - about 15 hours ago
Sandbox - Inability to create FedEx label in ShipEngine sandbox - 7 days ago
Unable to create UPS labels - 8 days ago
FedEx - Latency - 23 days ago
Issues creating UPS labels and rating UPS shipments - 28 days ago

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