Outage in ShipEngine
Stamps.com USPS label tracking status: counterfeit postage
Resolved Minor
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Outage Details
We are aware of instances of the following message being returned for some Stamps.com produced USPS labels when attempting to track them via /v1/tracking or on the USPS website directly:
"Tracking information will not be displayed because this package was shipped with counterfeit postage. Please contact the merchant or seller with any questions."
Stamps is aware of the issue and working on steps towards remediation.
Components affected
ShipEngine Stamps.comLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 01/22/2024 03:31PM
This incident has been resolved.
INVESTIGATING
over 1 year ago - at 01/12/2024 11:50PM
We are aware of instances of the following message being returned for some Stamps.com produced USPS labels when attempting to track them via /v1/tracking or on the USPS website directly:
"Tracking information will not be displayed because this package was shipped with counterfeit postage. Please contact the merchant or seller with any questions."
Stamps is aware of the issue and working on steps towards remediation.
Latest ShipEngine outages
Canada Post: International Shipments to the US - about 1 month ago
International Shipment Requirements - about 2 months ago
Account Dashboard Access Issues - about 2 months ago
UPS Rating Inconsistencies - about 2 months ago
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