Outage in ShipEngine
Elevated error rate creating UPS labels and rating UPS shipments
Resolved Major
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Outage Details
Components affected
ShipEngine UPS USLatest Updates ( sorted recent to last )
This incident has been resolved.
We are seeing improved performance at this time, and we are working on a permanent resolution for this issue.
We are investigating an issue causing 400 responses to be returned intermittently when attempting to process UPS requests.
The error returned in association with this issue is: "Could not refresh authorization credentials in timely manner."
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