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Outage in ShipEngine

ShipEngine Sandbox: Inability to rate or create labels via Stamps test carrier

Resolved Major
June 17, 2025 - Started 10 months ago - Lasted about 23 hours
Official incident page

Incident Report

We are investigating reports of 400 responses being returned for attempts to both get rates and create labels under the sandbox Stamps carrier connection. This issue has not been observed in production.
Components affected
ShipEngine Stamps Sandbox

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/18/2025 02:08PM

This incident has been resolved.

IDENTIFIED 10 months ago - at 06/17/2025 07:59PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 06/17/2025 02:56PM

We are investigating reports of 400 responses being returned for attempts to both get rates and create labels under the sandbox Stamps carrier connection.

This issue has not been observed in production.

Latest ShipEngine outages

Middle East Service Disruptions - about 2 months ago
Elevated rate of timeouts - about 2 months ago

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