Outage in ShipEngine

ShipEngine Sandbox: Inability to rate or create labels via Stamps test carrier

Resolved Major
June 17, 2025 - Started 3 days ago - Lasted about 23 hours
Official incident page

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Outage Details

We are investigating reports of 400 responses being returned for attempts to both get rates and create labels under the sandbox Stamps carrier connection. This issue has not been observed in production.
Components affected
ShipEngine Stamps Sandbox
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 06/18/2025 02:08PM

This incident has been resolved.

IDENTIFIED 3 days ago - at 06/17/2025 07:59PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 days ago - at 06/17/2025 02:56PM

We are investigating reports of 400 responses being returned for attempts to both get rates and create labels under the sandbox Stamps carrier connection.

This issue has not been observed in production.

Latest ShipEngine outages

Canadian Disruption Updates - about 1 month ago
API Timeouts - about 2 months ago

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