Outage in ShipEngine

Purolator Create Label Errors

Resolved Minor
July 31, 2025 - Started 1 day ago - Lasted 7 minutes
Official incident page

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Outage Details

Error " The request failed with HTTP status 401: Unauthorized." observed during Purolator label creation.
Components affected
ShipEngine Purolator Canada
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 07/31/2025 03:39PM

This incident has been resolved.

IDENTIFIED 1 day ago - at 07/31/2025 03:35PM

Error " The request failed with HTTP status 401: Unauthorized." observed during Purolator label creation.

Latest ShipEngine outages

Purolator Create Label Errors - about 16 hours ago
DHL Express Canada Updates - about 1 month ago

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