Outage in ShipEngine

Purolator Create Label Errors

Resolved Minor
July 31, 2025 - Started 3 months ago - Lasted 7 minutes
Official incident page

Incident Report

Error " The request failed with HTTP status 401: Unauthorized." observed during Purolator label creation.
Components affected
ShipEngine Purolator Canada

Need to monitor ShipEngine outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/31/2025 03:39PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 07/31/2025 03:35PM

Error " The request failed with HTTP status 401: Unauthorized." observed during Purolator label creation.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook