Outage in ShipEngine

Purolator Create Label Errors

Resolved Major
August 01, 2025 - Started about 16 hours ago - Lasted about 10 hours
Official incident page

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Outage Details

The error " The request failed with HTTP status 401: Unauthorized." continues to be observed intermittently during some instances of Purolator label creation.
Components affected
ShipEngine Purolator Canada
Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 08/01/2025 09:57PM

This incident has been resolved.

INVESTIGATING about 16 hours ago - at 08/01/2025 12:02PM

The error " The request failed with HTTP status 401: Unauthorized." continues to be observed intermittently during some instances of Purolator label creation.

Latest ShipEngine outages

DHL Express Canada Updates - about 1 month ago

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