Outage in ShipEngine
Issues Creating Labels and Getting Rates for UPS - "(403) Forbidden"
Resolved MinorIncident Report
We are receiving intermittent reports of the error "A shipping carrier error occurred: The remote server returned an error: (403) Forbidden" when getting rates and creating labels for UPS. We are currently investigating into the issue and coordinating with UPS.
Components affected
ShipEngine UPS USNeed to monitor ShipEngine outages?
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 12/30/2025 05:32PM
This incident has been resolved.
INVESTIGATING
29 days ago - at 12/15/2025 06:53PM
We are receiving intermittent reports of the error "A shipping carrier error occurred: The remote server returned an error: (403) Forbidden" when getting rates and creating labels for UPS. We are currently investigating into the issue and coordinating with UPS.
Latest ShipEngine outages
Sendle AU, CA, & US - Shipments Halted - about 6 hours ago
UPS Updates for US & CA Shipments - 4 days ago
ShipStation API Access Issue - 29 days ago
Australian Carrier Updates - about 1 month ago
UPS Potential High Volume - about 1 month ago
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