Outage in ShipEngine
Issues Creating Labels and Getting Rates for UPS - "(403) Forbidden"
Resolved MinorIncident Report
We are receiving intermittent reports of the error "A shipping carrier error occurred: The remote server returned an error: (403) Forbidden" when getting rates and creating labels for UPS. We are currently investigating into the issue and coordinating with UPS.
Components affected
ShipEngine UPS USTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/30/2025 05:32PM
This incident has been resolved.
INVESTIGATING
4 months ago - at 12/15/2025 06:53PM
We are receiving intermittent reports of the error "A shipping carrier error occurred: The remote server returned an error: (403) Forbidden" when getting rates and creating labels for UPS. We are currently investigating into the issue and coordinating with UPS.
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