Outage in ShipHero
ShipHero Software Support Emails Not Being Received
Resolved MinorIncident Report
ShipHero Engineers have identified an issue with support emails going to support@shiphero.com not being received. Engineers are working diligently to resolve the issue. Until resolved, please create tickets in our customer portal by logging into the ShipHero application and going to the HELP menu.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 07/06/2023 05:22PM
ShipHero Software support emails going to support@shiphero.com are now being received immediately. If you submitted a ticket during this incident and received "Message not delivered," please resend it, and our support team will respond as quickly as possible.
IDENTIFIED
over 2 years ago - at 07/06/2023 02:05PM
ShipHero Engineers have identified an issue with support emails going to support@shiphero.com not being received. Engineers are working diligently to resolve the issue. Until resolved, please create tickets in our customer portal by logging into the ShipHero application and going to the HELP menu.
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