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Between 13:44 UTC - 16:06 UTC, we experienced issues where some merchants were unable to select a new subscription plan. A fix was implemented at 15:43 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
The issue has been resolved and subscription plans are working normally.
We are continuing to investigate and will keep you updated.
We are continuing to investigate and will keep you updated.
We are currently investigating an issue within the 'Plan' section of the Admin where some merchants are unable to change their Shopify subscription plans. The 'Subscribe' button may display a continuous loading indicator, preventing successful plan changes.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
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