Outage in Shopify
Unexpected API Versions served to some Merchants
Resolved Major
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Outage Details
We are investigating an issue where unexpected versions of some APIs are being served to some merchants.
We will keep you updated as we progress.
We will keep you updated as we progress.
Components affected
Shopify API & MobileLatest Updates ( sorted recent to last )
MONITORING
about 8 hours ago - at 07/17/2025 12:47AM
The issue has been fixed and working at normal operational levels. We are now in monitoring phase until the full resolution is confirmed.
IDENTIFIED
about 9 hours ago - at 07/16/2025 11:39PM
We are continuing to issue a fix and are monitoring error levels before confirming the resolution.
IDENTIFIED
about 11 hours ago - at 07/16/2025 09:21PM
We have identified a solution for this issue and our team is continuing to conduct testing to ensure a robust fix.
IDENTIFIED
about 13 hours ago - at 07/16/2025 08:08PM
We are continuing to work on the implementation of the solution to this issue and will provide an update in another hour.
IDENTIFIED
about 13 hours ago - at 07/16/2025 07:49PM
We've identified the cause of the unexpected API versions being served. We are working on implementing a solution and will keep you updated.
INVESTIGATING
about 13 hours ago - at 07/16/2025 07:23PM
We are continuing to investigate the issue impacting the service of some unexpected versions of APIs.
INVESTIGATING
about 14 hours ago - at 07/16/2025 07:06PM
We are investigating an issue where unexpected versions of some APIs are being served to some merchants.
We will keep you updated as we progress.
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