Outage in Shopify

Partner dashboard not loading correctly for some public apps

Resolved Minor
July 29, 2025 - Started 1 day ago - Lasted 41 minutes
Official incident page

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Outage Details

Some Partners are having trouble accessing the partner public app section within the partner dashboard. We are investigating and will keep you updated.
Components affected
Shopify API & Mobile Shopify Admin
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 07/29/2025 09:40PM

Between 21:08 - 21:29 UTC, we experienced partner dashboard unexpected errors when accessing public apps. A fix was implemented at 21:29 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.

MONITORING 1 day ago - at 07/29/2025 09:29PM

The issue has been resolved and partners public app access within admin is working normally.

IDENTIFIED 1 day ago - at 07/29/2025 09:19PM

Issue has been identified and we're working on a solution.

IDENTIFIED 1 day ago - at 07/29/2025 09:08PM

We've identified the problem impacting developers partner dashboard admin and we're working on a solution.

INVESTIGATING 1 day ago - at 07/29/2025 09:00PM

Some Partners are having trouble accessing the partner public app section within the partner dashboard. We are investigating and will keep you updated.

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