Outage in Shopify
Some checkouts are returning a 404 Error
Resolved MajorIncident Report
Some stores are experiencing an issue where checkout URLs provided by the GraphQL API are returning a 404 error. An example of this would be the "Buy Now" button.
We are investigating and will keep you updated.
We are investigating and will keep you updated.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 08/27/2025 05:07PM
The monitoring period is now over and we have confirmed that checkouts are once again working as expected.
MONITORING
3 months ago - at 08/27/2025 04:59PM
The issue impacting checkouts is resolved and we will continue to monitor.
IDENTIFIED
3 months ago - at 08/27/2025 04:53PM
We've identified the issue impacting checkouts and have implemented a solution.
INVESTIGATING
3 months ago - at 08/27/2025 04:51PM
We are continuing to investigate the issue impacting checkouts and will keep you updated.
INVESTIGATING
3 months ago - at 08/27/2025 04:39PM
Some stores are experiencing an issue where checkout URLs provided by the GraphQL API are returning a 404 error. An example of this would be the "Buy Now" button.
We are investigating and will keep you updated.
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