Outage in Shopify
Some checkouts are returning a 404 Error
Resolved Major
Need to monitor Shopify outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Shopify, and never miss an outage again.
Start Free Trial
Outage Details
Some stores are experiencing an issue where checkout URLs provided by the GraphQL API are returning a 404 error. An example of this would be the "Buy Now" button.
We are investigating and will keep you updated.
We are investigating and will keep you updated.
Components affected
Shopify CheckoutLatest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 08/27/2025 05:07PM
The monitoring period is now over and we have confirmed that checkouts are once again working as expected.
MONITORING
7 days ago - at 08/27/2025 04:59PM
The issue impacting checkouts is resolved and we will continue to monitor.
IDENTIFIED
7 days ago - at 08/27/2025 04:53PM
We've identified the issue impacting checkouts and have implemented a solution.
INVESTIGATING
7 days ago - at 08/27/2025 04:51PM
We are continuing to investigate the issue impacting checkouts and will keep you updated.
INVESTIGATING
7 days ago - at 08/27/2025 04:39PM
Some stores are experiencing an issue where checkout URLs provided by the GraphQL API are returning a 404 error. An example of this would be the "Buy Now" button.
We are investigating and will keep you updated.
Latest Shopify outages
Be the First to Know When Vendors Go Down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4400 services available
Integrations with
