Outage in Shopify
Some checkouts are returning a 404 Error
Resolved MajorIncident Report
Some stores are experiencing an issue where checkout URLs provided by the GraphQL API are returning a 404 error. An example of this would be the "Buy Now" button.
We are investigating and will keep you updated.
We are investigating and will keep you updated.
Components affected
Shopify CheckoutTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/27/2025 05:07PM
The monitoring period is now over and we have confirmed that checkouts are once again working as expected.
MONITORING
8 months ago - at 08/27/2025 04:59PM
The issue impacting checkouts is resolved and we will continue to monitor.
IDENTIFIED
8 months ago - at 08/27/2025 04:53PM
We've identified the issue impacting checkouts and have implemented a solution.
INVESTIGATING
8 months ago - at 08/27/2025 04:51PM
We are continuing to investigate the issue impacting checkouts and will keep you updated.
INVESTIGATING
8 months ago - at 08/27/2025 04:39PM
Some stores are experiencing an issue where checkout URLs provided by the GraphQL API are returning a 404 error. An example of this would be the "Buy Now" button.
We are investigating and will keep you updated.
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