Outage in Shopify
Merchants logging in are seeing 'Continue with email' button as disabled and cannot proceed with login
Resolved Minor
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Outage Details
Users attempting to log in to Shopify on mobile or desktop are unable to click the 'Continue with email' button and cannot proceed with login.
Components affected
Shopify AdminLatest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 08/29/2025 04:07PM
Between 15:20 UTC - 16:02 UTC, merchants experienced issues with the "Continue with email" button, preventing log in to admin. A fix was implemented at 15:51 which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
MONITORING
26 days ago - at 08/29/2025 03:56PM
A fix has been implemented and merchants are able to proceed with log in.
MONITORING
26 days ago - at 08/29/2025 03:54PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
26 days ago - at 08/29/2025 03:45PM
Users attempting to log in to Shopify on mobile or desktop are unable to click the 'Continue with email' button and cannot proceed with login.
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