Outage in Shopify
Payment methods are experiencing issues when Customers are checking out
Resolved MajorIncident Report
We are currently investigating an issue where Customers using multiple Payment methods are experiencing an interruption in processing payments.
We’re working on a solution and will keep you updated.
We’re working on a solution and will keep you updated.
Components affected
Shopify CheckoutNeed to monitor Shopify outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/04/2025 03:27PM
Between 15:06 UTC - 15:26 UTC, we experienced an issue with multiple Payment methods. A fix was implemented at 15:14 UTC which resolved the issue. The monitoring period for this issue has ended and no further impact has been observed.
MONITORING
about 2 months ago - at 09/04/2025 03:25PM
This issue has been resolved and is being monitored.
MONITORING
about 2 months ago - at 09/04/2025 03:23PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 months ago - at 09/04/2025 03:15PM
We are currently investigating an issue where Customers using multiple Payment methods are experiencing an interruption in processing payments.
We’re working on a solution and will keep you updated.
Latest Shopify outages
Calculated FedEx shipping rates unavailable at checkout, FedEx label purchases also impacted - 2 days ago
Some users are unable to connect with Live Support - 11 days ago
Some users are unable to connect with Live Support - 11 days ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
