Outage in Shopify

Some merchants unable to log in to their Shopify accounts

Resolved Major
September 08, 2025 - Started 1 day ago - Lasted about 8 hours
Official incident page

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Outage Details

Shopify is investigating reports of some merchants having difficulty logging in to admin.
Components affected
Shopify Admin
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/08/2025 07:02PM

After an extensive investigation, we have been unable to reproduce the issue. As this no longer appears to be widespread we're closing off the Status Page.

We will continue to investigate and work with our partners to understand what may have happened here.

INVESTIGATING 1 day ago - at 09/08/2025 01:35PM

We are making progress towards our investigation and will provide you with another update when we have new information.

INVESTIGATING 1 day ago - at 09/08/2025 12:20PM

We are investigating and will keep you updated.

INVESTIGATING 1 day ago - at 09/08/2025 11:13AM

We are investigating and will keep you updated.

INVESTIGATING 1 day ago - at 09/08/2025 10:51AM

Shopify is investigating reports of some merchants having difficulty logging in to admin.

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