Outage in Shopify

Shopify Flow may not work correctly with the "run code" action

Resolved Minor
September 20, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

Some Shopify Flow workflows using the "run code" action are resulting in errors on some stores. One of the related error messages in the app is "Value false is of type FalseClass but should be of type Maestro:: Runtime ::Usage::Primitive::Boolean"

We are investigating that now, and will keep you updated.
Components affected
Shopify API & Mobile

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/20/2025 03:15PM

A fix has been implemented for the Flow "run code" issue, which has resolved the issue for new runs.

INVESTIGATING about 1 month ago - at 09/20/2025 02:11PM

We are investigating a potential root cause for the issue. We will continue to keep you updated here.

INVESTIGATING about 1 month ago - at 09/20/2025 02:01PM

Some Shopify Flow workflows using the "run code" action are resulting in errors on some stores. One of the related error messages in the app is "Value false is of type FalseClass but should be of type Maestro:: Runtime ::Usage::Primitive::Boolean"

We are investigating that now, and will keep you updated.

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