Outage in Shopify

Some buyers and merchants may encounter errors on checkouts, storefronts, and admins

Resolved Minor
September 24, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

Buyers and merchants may experience intermittent issues when trying to access Shopify checkouts, storefronts, and admins. These will appear as generic error messages.
Components affected
Shopify Admin Shopify Checkout Shopify Storefront

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 09/24/2025 04:56PM

The monitoring period for this issue has ended and no further impact has been observed.

MONITORING 2 months ago - at 09/24/2025 04:37PM

This issue has been resolved, and error rates are being monitored.

INVESTIGATING 2 months ago - at 09/24/2025 04:11PM

Buyers and merchants may experience intermittent issues when trying to access Shopify checkouts, storefronts, and admins. These will appear as generic error messages.

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